At Mattoo Medicose, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our clinic, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and identification details.
  
  
• Medical Information: Health records, prescriptions, medical history, and other relevant data required for providing healthcare services.
  
  
• Payment Information: Billing details, transaction history, and payment methods used.
  
  
• Usage Information: Data about your interactions with our website, appointment systems, or other online services.

2. How We Use Your Information

The information collected is used to:

• Provide healthcare services, including diagnostics, treatment, and follow-ups.
  
  
• Maintain accurate medical records for future consultations.
  
  
• Process payments and manage billing.
  
  
• Improve our services and patient care.
  
  
• Communicate important updates, such as appointment reminders and health tips.

3. Information Sharing

We do not sell or rent your personal information. However, we may share your information in the following cases:

• With Healthcare Professionals: To ensure you receive the best possible care.
  
  
• With Third-Party Service Providers: For billing, diagnostics, or administrative support, under strict confidentiality agreements.
  
  
• As Required by Law: To comply with legal obligations, such as reporting communicable diseases or responding to legal requests.

4. Data Security

We implement robust security measures to protect your information, including:

• Encryption of sensitive data.
  
  
• Regular monitoring of our systems for vulnerabilities.
  
  
• Restricted access to personal and medical data to authorized personnel only.

5. Your Rights

You have the right to:

• Access and review your medical records.
  
  
• Request corrections to inaccurate or incomplete information.
  
  
• Withdraw consent for certain uses of your data (subject to legal and healthcare obligations).
  
  
• File a complaint if you believe your privacy rights have been violated.

6. Retention of Information

We retain your personal and medical information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Cookies and Online Tracking

If Mattoo Medicose provides online services, we may use cookies to enhance user experience. Cookies are small files stored on your device to track usage patterns. You can disable cookies in your browser settings, though this may limit some functionalities.

8. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on our website and at our clinic.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Mattoo Medicose
Address : Bathindi morh sunjwan road jammu

Phone: +91 9796557898 , +91 9596879482

Email: mattoomedicose07@gmail.com